Effective Date: July 14, 2026
Synergy Holistic Health Center (“Synergy Holistic Health Center,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website, request an appointment, or communicate with us.
Information We Collect
We may collect personal information including:
- Name
- Email address
- Telephone number
- Mailing address (when applicable)
- Appointment requests
- Preferred practitioner or service
- Health-related information voluntarily submitted through our contact or appointment request forms
- Payment information when purchasing products or services
We may also automatically collect certain non-personal information including:
- IP address
- Browser type
- Device information
- Website usage statistics
- Referral websites
This information helps us improve our website and better serve our patients.
How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Respond to inquiries
- Provide requested services
- Process payments
- Communicate regarding appointments and patient care
- Improve our website and services
- Send newsletters, educational information, promotions, or updates when you have provided appropriate consent
SMS/Text Messaging
If you provide your mobile phone number and consent to receive text messages, we may send you SMS messages regarding:
- Appointment scheduling
- Appointment reminders
- Appointment confirmations
- Service-related notifications
- Promotional offers and wellness updates (only where you have consented)
Message frequency varies.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact our office directly.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Sharing of Information
We do not sell, rent, or lease your personal information.
We may share your information with trusted service providers who assist us with:
- Payment processing
- Website hosting
- Email communications
- Appointment scheduling
- Technical support
These providers may only use your information to perform services on our behalf and must maintain the confidentiality of your information.
Mobile phone numbers and SMS consent data are never shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
Cookies
Our website may use cookies to improve your browsing experience and help us understand website traffic and visitor behavior.
You may disable cookies within your browser settings, although certain features of the website may not function properly.
Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Your Choices
You may request access to, correction of, or deletion of your personal information where permitted by law.
You may unsubscribe from marketing emails at any time using the unsubscribe link provided in those emails.
You may opt out of text messaging by replying STOP.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any revisions will be posted on this page with an updated effective date.
Contact Information
Synergy Holistic Health Center
7309 US Highway 42, Suite A (Top Floor)
Florence, KY 41042
Phone: (859) 525-5000
Email: synergy1@fuse.net